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Warranty

usp-icon-2-warranty.png What this warranty covers

Sensear warrants its products to be free of defects in material and workmanship for one year after the date of first sale (the “Warranty Period”). Only the original purchaser of a product is eligible for warranty coverage.

usp-icon-2-warranty.png What this warranty does not cover

Sensear will not provide warranty coverage for:

  • Damage due to accident or acts of nature.
  • Damage due to neglect, abuse, misuse, or mishandling.
  • Damage caused by improper storage or improper maintenance.
  • Damage caused by use of solvents, adhesives or other caustic chemicals.
  • Normal wear and tear, including scratches or dirt.
  • Damage resulting from alteration, changes, or repairs not authorized by Sensear
  • Any other damage caused by anything other than defects in materials or workmanship.

If you make any modifications, changes or alterations to this product without Sensear’s authorization in writing, this warranty will be void. It is important to follow the instructions on how to adjust and maintain your headsets, earplugs, cables & accessories.

usp-icon-2-warranty.png What Sensear will do to correct problems

If the product or a part of the product fails to perform due to a defect in materials or workmanship during the Warranty Period, we will repair or, at our option, replace the defective product or part with the same or comparable item at no charge to you for parts or labor. We will make all reasonable efforts to repair or replace the product within 30 days, subject to the availability of parts. In the event that the product cannot be repaired and a suitable replacement item is not available, we will refund the original purchase price shown on your proof of purchase. Our repairs or replacements are warranted only for the remainder of the original Warranty Period.

usp-icon-2-warranty.png What you must do to obtain warranty service

To file a warranty claim, please go to Sensear.com and follow the Return Material Authorization process under CUSTOMER SERVICES or click here.

usp-icon-2-warranty.png How to register your product

In order to receive the best possible Sensear service and product technical support, Sensear recommends that you register your new headset on sensear.com complete under CUSTOMER SERVICES or click here.

 

 

LIMITATION OF LIABILITY

EXCEPT WHERE PROHIBITED BY LAW, THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR OTHER WARRANTY OF QUALITY, OR THOSE ARISING FROM A COURSE OF DEALING, CUSTOM OR USAGE OF TRADE. EXCEPT AS PROHIBITED BY LAW, SENSEAR WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGES (INCLUDING LOST PROFITS) ARISING FROM THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ASSERTED. THE REMEDIES IN THIS LIMITED WARRANTY ARE EXCLUSIVE, EXCEPT FOR ANY THAT MAY BE PROVIDED BY YOUR STATE. CHECK YOUR OWN STATE LAW FOR ANY ADDITIONAL WARRANTY RIGHTS AND REMEDIES.